Wednesday, June 04, 2003

Idiocy Reigns ...

Ok. I bought my new shpiffy Cannon Digital Elph S400. I called up Cannon asking where I could buy accessories such as a case for my nifty new camera. They directed me to two places, Hawaii Pacific Photo Inc and Francis Camera Shop. I called HPH first...and got this girl...Olivia I think. I asked her if they sold the carrying case and an extra battery for the Elph. She had to ask the "camera guy". He said they had the batteries but no case. So, logically, I asked how much the battery was. She told me, I can't tell you that. I don't know. We don't have brochures on that yet. They camera guy just left. He could tell you. Or my boss could. So I said, "so you can't tell me how much it costs? Do you close now?" The answer was negatory. So, logical me asks, "So if I walked into the store right now and wanted to purchase the battery, you couldn't sell it to me because you couldn't figure out how much it costs?" She starts getting a little defensive saying, "could you call back tomorrow? I only work here a couple days a week you know." I just couldn't quite figure it out. How can you not know how much something costs? That just wipes out all your customers from 5 until 9 pm if you can't sell them anything. Why stay open in the first place? So, I said thank you and went to Francis Camera Shop where the know how much their cases and batteries cost. And that's a good thing for business, don't you think?